Dean Lacheca is a senior research director in Gartner's CIO research and advisory group, supporting public sector CIOs and technology leaders. Mr. Lacheca provides thought leadership around the transition to digital government. He covers topics including digital strategy, digital workplace, open data, government case management and citizen engagement. His research also includes the adoption and potential impact of emerging technology trends, such as artificial intelligence, on government.
Prior to joining Gartner in 2016, Mr. Lacheca worked in the public sector for more than 20 years including 11 years at the government owned worker's compensation insurer in Queensland, Australia. As Head of Digital Service, he was responsible for their digital transformation including the establishment and execution of their digital strategy. During his tenure, he was focused on legacy modernization, establishing agile, UX/CX design practices and the adoption of a bimodal approach to solution delivery.